In the mid to late '90s, I had an opportunity to witness firsthand a monumental shift in what would soon become the office place of the 21st century—the introduction of technology in the workplace.
Back then, we all had physical inboxes, paper filing systems and a mail boy whose sole purpose was to physically collect and deliver mail, memos and documents with attachments, which required a physical paperclip. The only virus that was ever spread back then was a debilitating case of the sniffles.
While e-mail was used in other departments, the company I was working for at the time made a strategic decision to bring everyone on board. Our department was about to get its first taste of doing business in the 21st century. The only problem of course, was that everyone was working with a 20th century mentality, and frankly lacked the maturity to use this new technology responsibly.
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